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Glasel Company Ltd undertakes warehouse structural construction which may comprise hoisting of steel components in place.
As an initial step in our work process, we establish communication with our clients primarily through tenders published in daily newspapers or through recommendations from previous clients. Our primary objective is to prioritize the needs, desires, and aspirations of our prospective clients. We are dedicated to understanding and addressing the specific market requirements of our clients while fostering enduring and mutually beneficial relationships with them.
Following the pre-contract stage, we proceed to submit a tender for the proposed project. Upon successful selection, we enter into price negotiations with our potential clients. Once site access is granted, we initiate the project execution phase. Our approach involves optimizing the blend of cost, quality, and sustainability to meet the specific requirements of our customers. We diligently monitor project milestones and make concerted efforts to maintain strong engagement with all stakeholders throughout the execution process. It is our commitment to deliver solely high-precision products and services to our valued customers.
Upon successful completion of the project, we conduct a comprehensive evaluation of our work, measuring it against key performance indicators. These indicators include construction cost, construction time, cost predictability, time predictability, defects, client satisfaction with the product, and client satisfaction with the service. Additionally, we assess three company performance indicators: safety, profitability, and productivity. In collaboration with our clients, we perform a thorough site inspection to ensure that the service was delivered with exceptional quality and meets the clients' expectations. If the project meets the desired standards, we hand over the site to the client. We also implement a Deferred Liability Period (D.L.P), which typically spans from 6 months to 2 years after the project handover. During this period, we hold ourselves accountable for any defects resulting from workmanship during the execution phase. A portion of the payment is retained by the clients as a guarantee, ensuring that all necessary repairs and defect resolutions are carried out professionally. The retained funds are released upon the expiration of the Defect Liability Period (D.L.P).